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Cruise Hospitality Professional
Description
Course Outline
Industry Prerequisites
Schedule
Tourism Management

CRUISE HOSPITALITY PROFESSIONAL
– Set Sail for an Opportunity of a Lifetime

Description

Broaden your career prospects as a cruise purser or hotel front office. Combine your career training.

The Hospitality Industry continues to experience vast growth and now ranks as the world's largest revenue industry and largest employer. According to Pannell Kerr Forster, advisors to Canada's tourism & hospitality industry, the market and financial prospects for the hotel industry in Canada have never been better.

The cruising sector too has been growing rapidly in the past years. Cruising is the vacation of choice for many holiday goers because of the fun, entertainment, service, and worldwide travel. The Vancouver Port Corporation reports that every year around one million revenue passengers onboard more than 300 major international cruise sailings go through Vancouver's cruise ship facilities.

When you combine these two booming sectors, what you get is a world of opportunities from front desk personnel, youth services, entertainers, administrative staff, and more. Recognizing the potential and demands in this niche, TTI developed a unique program, HOLAS (Hospitality on Land and Sea) to provide graduates with the skills to pursue a career in hospitality, whether on land or sea. This offers them the flexibility to ladder between areas of the sector without having to re-train, as the skills learned are transferable.

HOLAS was designed to produce highly valued and sought after hospitality employees, so that they may excel and advance in their career. At the end of this program, students will be able to perform the skills required of front office employees or a purser in areas of passenger services, shore excursions, crew administration, passenger logistics and hotel clerical duties. They will have skills in Front Office operations, an appreciation of shipboard life, knowledge of appropriate shipboard behavior, understanding of cultural diversity, and effective communication skills.

Course Outline

The Cruise Hospitality Professional (CHP) Program includes the Front Office module, offered in partnership with the internationally recognized Educational Institute of the American Hotel and Motel Association. The CHP curriculum:

  • Introduction to the Hospitality Industry
  • Front Office Procedures
  • Front Office Reservations Computer Simulation
  • Communications
  • Introduction to the Cruise Industry
  • Life at Sea
  • Work on-board
  • Ports of Call Geography
  • GuideSpeak
  • Safety and Fire Awareness
  • SuperHost Fundamentals or Japanese Service Expectations Certificate
  • Standard First Aid Certificate
  • Work Experience in the Hospitality Industry
  • Integrated Computer Applications

Industry Prerequisites

Prerequisites for the cruise industry:

  • High school graduate or equivalent
  • Age requirement
  • Professional grooming and posture
  • Good health and eyesight as some health conditions (epilepsy, diabetes, asthma) may preclude employment
  • 2nd language recommended

Schedule

Diploma: 22 Weeks - Monday to Friday; Times Vary (AM &/or PM)

Careers

Cruise Staff
Assistant Cruise Purser
Cruise Director
Shore Representative
Shoreside Activities Coordinator
Shipboard Activities Coordinator
Gift Shop Staff
Casino Staff
Entertainment Staff
Children's Program Coordinator
Sales & Reservation Representative
Hotel/Resort Front Office Staff
Tour Guide

Thanks TTI!


”TTI got my career afloat at Royal Caribbean Cruiselines. Thanks, TTI !“

Clifton S.
Cruise Hospitality Graduate

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